Shipping Policy

Shipping Policy for Rosie's Tanks Online Store

At Rosie's Tanks, we want your shopping experience to be as enjoyable and hassle-free as possible. Below is our Shipping Policy to help you understand how we process orders, manage deliveries, and assist with any questions about receiving your purchase.

Order Processing Time

Orders are processed within 2–5 business days, excluding weekends and public holidays.

You will receive a confirmation email once your order has been placed, and another once it has been dispatched, including tracking details.

Order Cancellation

Orders may be canceled within 1 hour of placement. After that time, orders enter our system and are scheduled for fulfillment, preventing cancellation.

Shipping Rates & Delivery Estimates

Shipping costs are calculated and displayed at checkout.

Delivery timeframes vary depending on your location and selected shipping method; however, we always aim to get your order to you as quickly as possible.

International Shipping

We currently ship to selected international destinations. Additional charges such as customs duties or taxes may apply and are the responsibility of the customer.

Order Tracking

Once your order has been dispatched, you will receive a tracking number via email, allowing you to follow your parcel's journey through the Shop app.

Shipping Delays

While we make every effort to deliver your order within the estimated timeframe, delays may occasionally occur due to circumstances beyond our control. If your order is significantly delayed, we will notify you as soon as possible.

Lost or Damaged Shipments

If your parcel is lost or arrives damaged, please contact us immediately. We will work with the carrier to resolve the issue and ensure you receive your order or a suitable replacement.

Contact Us

For any shipping-related enquiries, please contact us at info@rosies-tanks.com. We're always happy to help.

By placing an order with Rosie's Tanks, you agree to this Shipping Policy. We appreciate your trust in us and look forward to delivering products you love, safely and on time.